Intel SSD Customer Engineer in Folsom, California

Job Description

The ideal candidate should exhibit the following behavioral traits:

  • A self-motivated individual with strong interpersonal skills.

  • Strong written and oral communication skills.

  • Problem solving experience.

  • Ability to quickly become a strong contributor both as an individual contributor and as part of a highly dynamic product development team.In this position, you will be playing a key role in enabling Intel's customers with our client SSDs and Optane Memory solutions, with focus on debug and integration.

Your responsibilities will include but not be limited to:

  • Support PCIe & SATA SSD system-level integration for Client SSD market segment.

  • Support PCIe Optane memory system-level integration for Client market segment.

  • Performing electrical failure analysis using available tools.

  • Designing and carrying out experiments to identify failure root cause and fix validation.

  • Documenting and reporting debug analysis with hypothesis, root cause, and validation steps.

  • This will include directly communicating results with customers and partners.

Some travel, including out of country, to customers' sites for failure analysis, debug, and communication.



  • Bachelor's or Masters of Science degree in Electrical Engineering or Computer Science/Engineering.

  • Minimum Qualifications:

  • 3+ years' prior working experience within the field of SSD device design, operation, or testing.

  • 1+ years’ experience with SSD or system failure analysis and debug.

  • 3+ years’ experience with bench test equipment (O-scope, Protocol Analyzers and others).

Preferred Qualifications:

  • 3+ years working in system or memory engineering

  • Expert-level experience in and/or knowledge of memory device functionality and usage.

Inside this Business Group

Non-Volatile Solutions Memory Group: The Non-Volatile Memory Solutions Group is a worldwide organization that delivers NAND flash memory products for use in Solid State Drives (SSDs), portable memory storage devices, digital camera memory cards, and other devices. The group is responsible for NVM technology design and development, complete Solid State Drive (SSD) system hardware and firmware development, as well as wafer and SSD manufacturing.

Posting Statement

All qualified applicants will receive consideration for employment without regard to race, color, religion, religious creed, sex, national origin, ancestry, age, physical or mental disability, medical condition, genetic information, military and veteran status, marital status, pregnancy, gender, gender expression, gender identity, sexual orientation, or any other characteristic protected by local law, regulation, or ordinance....