Intel Inside Sales Support Representative in Raleigh, North Carolina
As an Inside Sales Representative (ISR), you will have primary responsibility for a given region, supporting multiple TAMs (Technical Account Managers) and RSM(s) (Regional Sales Manager), as well as Distribution and direct customer support within the territory. As the ISR for the region, your specific responsibilities will include, but are not limited to, the following:
Building trusting relationships with internal Customer Service, Business Management, Finance, Business Operations, and other partners to create a strong support mechanism for customers and sales teams.
Create and interpret efficient POS, and design activity reports, for Management using advanced Microsoft Excel formulas including pivot tables, what if analysis, vlookups, and ‘if’ formulas.
Responsible for monthly forecast reporting, presenting data and insights, to Management, to help identify growth, decline, or trends in various segments across territories.
Main contact for customer quote activity, software licensing, order entry, and general questions.
Main point of contact for customer expedites and product allocations.
Responsible for ensuring split tables for the region are accurate.
You must be comfortable working in a fast-paced environment, using your strong communication skills, multi-tasking skills and time management skills while learning new skills
You must display a positive attitude and work with other people effectively
You must display an attention to detail, accuracy, and have high quality of work
3+ years of experience in a sales related, customer service related role
Experience with CRM tools (ex. Salesforce, Oracle, Siebel, etc.)
Associate’s degree or higher
Experience with MS Office
Preferred (Additional) Qualifications
Experience at a semiconductor company (or distribution) is a plus
Experience at a FPGA company, or experience working with FPGAs
Inside this Business Group
The Programmable Solutions Group (PSG) was formed from the acquisition of Altera. As part of Intel, PSG will create market-leading programmable logic devices that deliver a wider range of capabilities than customers experience today. Combining Altera's industry-leading FPGA technology and customer support with Intel's world-class semiconductor manufacturing capabilities will enable customers to create the next generation of electronic systems with unmatched performance and power efficiency. PSG takes pride in creating an energetic and dynamic work environment that is driven by ingenuity and innovation. We believe the growth and success of our group is directly linked to the growth and satisfaction of our employees. That is why PSG is committed to a work environment that is flexible and collaborative, and allows our employees to reach their full potential.
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